Pool Maintenance |
| Q. |
Why is my pool green? |
| A. |
Usually lack of chlorine or poor circulation. May be caused by the following:
• Low salt level
• Dirty or faulty salt
chlorinator
• Not adding enough chlorine
to a chlorine pool
• Insufficient running
time for filtration
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| Q. |
What is causing the children's
eyes to sting? |
| A. |
The most likely cause is an incorrect pH level
or very occasionally high chlorine levels. Additionally,
even if your pH and chlorine levels are correct
they may just be swimming underwater too long with
their eyes open. |
| Q. |
Why is my pool always cloudy? |
| A. |
Usually this is because of poor filtration. The
remedy for this is to increase the filtration running
time and clean the filter. Occasionally the sand
in the filter may need to be changed. The other
main cause for cloudy water is a calcium build up
from the use of granular chlorine. To handle this
you will need to reduce the level of the water in
your pool and top it back up with fresh water. You
will also need to switch to using liquid chlorine. |
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Above Ground Pools |
| Q. |
Why don't your above ground
pools come with a salt water option? |
| A. |
Even though pool walls are galvanised, penetrations
cut after galvanising leave the metal susceptible
to corrosion. Would you leave your new car parked
on the beach and not expect it to rust? |
| Q. |
Why would I choose your
above ground pool over your competitors? |
| A. |
We believe we have the strongest pool on the market
and our patented braceless support system ensures
easy self-installation. |
| Q. |
Can I get an area with spa
jets in your above ground pools? |
| A. |
Yes. We have the only above ground pool on
the market with a fibreglass beach area and easy
entry/exit like an inground pool. |
| Q. |
Why is my friend
always emptying her skimmer basket? |
| A. |
Some above ground pools have a small skimmer box
with a coffee cup size basket, but we use a large
skimmer box with a half bucket size basket, meaning
less cleaning and maintenance. |
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Concrete Pools |
| Q. |
Why should I choose Heritage
Pools & Spas to build a concrete pool? |
| A. |
Heritage Pools & Spas is a family owned company
run by Stephen and Karen Adler. Stephen, being the
licensed builder, sells the pool and supervises
all major aspects of construction. This ensures
there are no communication problems as sometimes
can be the case with larger companies who have separate
sales people and site supervisors. |
| Q. |
How many pool would you
build each year? |
| A. |
We budget on approximately 35-40 pools a year,
ensuring we can devote all the time required to
build your pool to the highest standard. |
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Pool Inspections |
| Q. |
Why do I need a pool inspection
if we're purchasing a new home with a pool? |
| A. |
A large number of pools in NSW are built by Owner
Builders, some with little knowledge of pool construction.
They employ a consultant to organise the building
of the pool, but aren't responsible for warranty
on the pool, sometimes leading to shoddy workmanship.
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